State Farm® Insurance Agent Ricardo Rosales
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ruth B
October 3, 2024
"Thank you so much for the effort and speed of your work! You solved my problems and answered my questions. The level of knowledge you have is incredible! I am very impressed and I’m sure anyone needing insurance should ask for Chelly!"
Cristina Aviles
August 29, 2024
"They were able to help me, guide me, and answer all my questions about my coverage."
"Thank you, Cristina. I am glad we were able to help! If you can think of anyone that would benefit in speaking to us, please send them our way! "
Frank Soto
August 25, 2024
"Ricardo and Team picked up the Duarte SF Location fantastically. I've been a State Farm customer for 39 years and through this office location I've insured 11 vehicles over the years. Ricardo and Team did not skip a bit in maintaining the excellent quality of service and attention to my (the customers) insurance needs and keeping a pulse on product suggestions and timely answers to question. Very much recommend Ricardo and Team if you need an (Agent) Advocate for your Insurance needs and Claims in the Duarte, Pasadena, Covina, West Covina, Baldwin Park, etc. area. Expect handling with efficiency and professionalism. I'm certain you're experience with the Team will get you to when your friends ask... Do you know a good agent? And without hesitation you reply " I know a guy " :) ; You know, we all do this. Best Regards, Frank S."
"Thank you for your review Frank. We are glad to be able to be there to ensure life goes right! Our team makes it a point to go above and beyond for our customers. Do not hesitate to recommend us to your friends and family!"
Alex Tavizon
August 22, 2024
"Amazing experience with Ricky from State Farm. He saved me time and money while providing better coverage! Super friendly team and willing to go the extra mile. Thank you Ricky!"
"Happy to hear we were able to help Alex. Keep us in mind should you have any friends and family looking for insurance. Thank you!"
Dina Zaklama
August 21, 2024
"Had a great experience dealing with Ricardo! He was able to explain to me all things insurance, looked for ways to save me money and even made recommendations on my existing policy! He is honest, kind and cares about his clients. Highly recommend!"
"Thank you for your feedback. Its my goal to ensure you have the right coverage at the best price. If you know anyone that could benefit in speaking with me, please send them my way!"
Emmanuel Zepeda
August 20, 2024
"Excellent customer service! Prompt with callbacks, intent on solving your issues and showing concern for lowering prices. I’ve had a great experience with communicative staff who showed they cared about making my payment lower. Great experience overall!"
"We are glad to have been able to help. Thank you for trusting us with your insurance needs. If you know of anyone that would benefit in speaking to us, feel free to send them our way!"
Diana nesheiwat
August 10, 2024
"Recently switched over to Ricardo and it was such a great experience. He is very responsive, quick to assist, explains all the details, and follows through on promises. He was able to review my policy’s to ensure it was the best fit. My mom got in an accident and he was a quick call away to help me take care of everything that day. Great agent and highly recommended."
"We are here to help ensure life goes right. If we can do the same for your friends and family, please do not hesitate to recommend us. Thank you! "
Mercedes Delgado
August 7, 2024
"Ricardo es una persona muy amable está muy preparado con la información de mis preguntas y buena disponibilidad"
"Nos da gusto de poder ayudarle con sus necesidades de aseguranza. Por favor referirnos a sus amigos y familia para poder ayudarles a ellos. Gracias!"
ana aviles
August 3, 2024
"I was looking for insurance and was referred to Ricky and Ruben. I’m glad for all they have done there knowledgeable and patient and questions or concerns I’ve had they answer. They offer more then car insurance they go above and beyond to make sure they get the best deal for you and your family."
"Thank you for your feedback. Our team is here to make sure you and your family and well protected. Please do not hesitate to refer us to any friends and family that would benefit in speaking to us. "
Ruby Ybur
July 25, 2024
"Being a state farm customer is one of dependable and easy to deal with especially agent Chelly who helps me a lot"
"Hello Ruby. Thank you for your kind words. Chelly makes every effort to ensure you have the best experience while protecting what's most important to you! Don't hesitate to refer us your friends and family!"
r a
July 20, 2024
"State Farm is synonymous with those incessant TV ads which claim "they're like a good neighbor". Actually for once they couldn't be more right on when you have Ruben & Ricardo Rosales as your agents. There are agents and then there is Ruben & Ricardo who represent the FINEST QUALITY OF SERVICE that SF has to offer. The sooner you choose these 2 FANTASTIC AGENTS who also have a FANTASTIC front office staff is the sooner your Ins. needs will become one less thing to worry about. They're 24/7 and 100% the VERY BEST AGENTS I've ever known."
"thank you for the kind words. We make every effort to be there to ensure life goes right. Being attentive to helping meet your insurance needs is our number one priority! "
James Hamori
July 16, 2024
"Ricardo has been an amazing agent since day one that my policies were transferred over to his agency. I have two vehicles insured, two life insurances and a 20 pay life policy for my son. What I’ve really enjoyed the most from Ricardo is the fact that he takes time out of his day to give you call and ask if you have any questions about your current policies. Ricardo also makes recommendations for anything he feels myself and my family will benefit from. Ricardo and his team truly care for their customers."
"Glad to be able to protect you and your family. Life insurance is very important to have as a parent and we are happy to have helped you obtain it. Don't forget to mention us to your friends and family!"
Lawrence Koreen
June 21, 2024
"My daughter was recently in an accident in which the car was a total loss. My State Farm agent took great care of me and my family, they made sure all my questions were answered. They explained the process and I could call them with any additional questions. They are very professional. A special shout out to Ruben from the office who has been helping me."
"We are glad to have been able to be there when needed. Thank you for trusting us with your insurance needs! "
C. Koreen
June 21, 2024
"Rueben did a phenomenal job with helping me out with my auto insurance. Explained everything thoroughly and helped me get it straightened out. Super easy."
"Thank you for your review! Ensuring we can help meet your insurance needs while keeping it simple is Rubens top priority. If we can do the same for friends and family, send them our way! "
Yanina Diaz
June 19, 2024
"I reached out to the office earlier this year in desperate need of car insurance & Chelly was the representative that helped me! She was incredibly helpful and answered all my questions thoroughly. I’m so glad I have State Farm & Chelly has been my go to gal ever since then! Highly recommend this office for insurance! 🙏🏽"
"Thank you for review. I am glad Chelly was able to help meet your insurance needs. We are here to help ensure life goes right! Please don't hesitate to recommend us to friends and family!"
Frank Sariol
May 31, 2024
"My experience with this agency has been incredible. Shelley has helped me all throughout the process of getting my cars insured after Allstate pulled out of California and left me without coverage. Shelley not only got me the best policy, but has followed up constantly to make sure that I received all the paperwork and information relative to my policy. I highly recommend them for your insurance business. ASK for Shelley."
"Thank you for the kind feedback. Chelly goes above and beyond to ensure clients have the right insurance coverage at the best price! Please do not hesitate to refer any friends and family that could also benefit in speaking to her "
TwilLa Thomas
May 31, 2024
"State Farm I love my insurance company and Ruben is outstanding he always help me all insurance needs thanks"
"We are glad to be of service. We know how important it is to ensure we are there to help ensure life goes right and happy to hear Ruben is able to do so. We are glad to help any friends and family you may have who would benefit from our service"
jose manuel hapa
May 24, 2024
"Great service specially Chelly Blisset…"
"Thank you Mr. Hapa! Happy to hear that we are able to help with all of your insurance needs!"
Captain Gaming_YT
May 24, 2024
"What a great experience to be working with a new great team especially with Chelly. Transitioning to a new company has always been difficult but she made it a lot easier. She is very accommodating, friendly and very helpful. Totally can recommend to my friends!! Keep up the great work!! - Edwin Quiambao"
"Thank you Edwin! Happy to hear Chelly was able to help you with all of your insurance needs. We always want to make sure you have the right coverage at the best price! "
Natalie Kim
May 23, 2024
"Very caring, very helpful and patient! it's only been a smooth process since the first call with Ruben! I actually feel like I'm in really good hands."
"Our goal is to always make sure we are there to ensure life goes right. Ruben is very dedicated in helping do right by our customers with their insurance needs! please do not hesitate to recommend Ruben to friends and family! "
Vanessa Hernandez
May 21, 2024
"I’m so grateful for my insurance agent Chelly. By far the best customer service experience I have had with car and life insurance. Very professional and reliable responsive customer service. 10 out of 10 recommended."
"Vanessa, we are happy to hear you have taken the steps to not just protect your vehicles but your family as well with life insurance! Happy to hear Chelly was able to help you! If any friends or family come to mind that we can help do the same, let us know :)"
Jon Ruelas
May 20, 2024
"Chelly is a excellent agent who is on top of her work I brought her 2 cars and she was able to get it done within minutes great service highly recommend!!!!"
"Glad to hear Chelly was able to meet your insurance needs! Making sure you have the right coverage at the best cost is her priority! "
brian hipolito
May 14, 2024
"Great service, especially the one name Chelly. I will surely recommend this great company to my friends and family.🙏🙏🙏"
"Thank you for your feedback! Chelly loves doing the best she can to help our customers. Send your friends and family and we will do our best to help them as well! :)"
robbie sigua
May 14, 2024
"Chelly is the best! She helped me get the best deal, very attentive and helpful! 5 star for Chelly ⭐️⭐️⭐️⭐️⭐️"
"Thank you for the kind words, Robbie. Chelly makes sure to ensure we provide the right coverage at the best cost for all of our customers! "
Steven Quevedo
April 8, 2024
"Seamless process. Great customer service!"
"I am glad to hear our process made it simple for you to be insured with us. We are here to help ensure life goes right! Thank you for your feedback"