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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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min wai

August 29, 2026

5  out of  5
rating by min wai
"Great service always and best insurance people evev. 👍"
We responded:
"Thank you, Min. Glad to hear our team was able to be there when it matters most! If there is anyone you know who would benefit from having an insurance team like ours, send them our way! "
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Alicea Chavez

August 24, 2026

5  out of  5
rating by Alicea Chavez
"I had an easy and helpful experience. I needed coverage fast and affordable with no extra fees that weren’t necessary. I would recommend Ricky to anyone I know that needs car insurance."
We responded:
"Hey Alicea. Thank you for your kind words. Glad we were able to help protect you in a timely manner. If there is anyone that comes to mind that we can help, send them our way and we will do our best to take care of them. "
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Maria Benavides

August 11, 2026

5  out of  5
rating by Maria Benavides
"Excellent customer service. Ruben was very helpful with proving us with the best quote. Ricardo is very knowledgable and always answers all my questions."
We responded:
"Thank you, Maria! Our team strives to inform our customers, provide great service and do our best to protect what matters most to you! We welcome referrals :)"
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Emmanuel Ruiz

August 11, 2026

5  out of  5
rating by Emmanuel Ruiz
"Just want to give a sincere thank you to Ruben Rosales at Statefarm. Filing a claim is never a fun experience. Ruben is a stellar agent. He definitely helps you out in moments when you feel over whelmed. He knows his stuff and very knowledgeable with the claims process. I can say having him help you out is having someone on your side that’s one step ahead! Everything just went soo quickly and smooth. It may seem like you have a difficult next step but he walks you thru it. Like I said one step ahead! Always easy to communicate with him. I’ve honestly never felt like it’s hard to get a hold of him. On the contrary when you’re stressed and confused as to what to do next he is always there and that’s truly appreciated. First name basis and I don’t feel like a random person calling in. It’s awesome. Thank you Ruben from State Farm. Such a great asset to the company"
We responded:
"Thank you, Manny. Having to file a claim is typically not best scenario but we are glad to hear Ruben was able to be there for you along the way. If there are friends or family that could benefit from our services, be sure to send them our way! "
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Susana Garcia

August 10, 2026

5  out of  5
rating by Susana Garcia
"One of the best services"
We responded:
"Thank you, Susie. We make it our mission to be there for you when it matters most. Be sure to mention us to friends and family and we will do the same for them "
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Daniel McNeice

August 7, 2026

5  out of  5
rating by Daniel McNeice
"Great experience.
Ruben follows through"
We responded:
"Thank you, Daniel. Glad to hear our team member, Ruben was able to assist with your insurance needs, help protect what matters most and follow through on his promises. Be sure to mention us to friends and family and we will do our best to help! "
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ErwinGee

July 31, 2026

5  out of  5
rating by ErwinGee
"Came in for a quote, all the staff was so helpful and wonderful will definitely be bringing my business here with them!"
We responded:
"Thank you, Erwin. We look forward to being able to protect you and your loved ones. Here for you when it matters most! "
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Chris Palaganas

July 14, 2026

5  out of  5
rating by Chris Palaganas
"I had an outstanding experience with Ricardo Rosales State Farm in Duarte. From the moment I walked in, everyone was welcoming, friendly, and genuinely focused on helping me. Ricardo and his team took the time to answer all of my questions, explain my coverage options clearly, and made the entire process easy and stress-free. It’s refreshing to work with an office that truly values customer service and treats you like family instead of just another policy number. I highly recommend Ricardo Rosales State Farm to anyone looking for knowledgeable, professional, and caring insurance agents. They definitely earned my trust and my business!"
We responded:
"Thank you, Chris! We appreciate the kind words and thank you for trusting us with protecting what you and your loved ones. We value referrals. Anyone who can benefit from working with our team, be sure to send them our way! "
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ZG650

July 5, 2026

5  out of  5
rating by ZG650
"Ricardo made the process very easy when getting my first insurance policy to tag along with my first car. Highly recommend for anyone starting off in there car insurance and auto journey. He made everything simple and the communication was flawless. Would recommend him to my friends and family. Thanks Ricardo!"
We responded:
"Thank you for your kind words. We are glad we were able to help and keep things simple. Look forward to being able to help friends and family. "
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Dulce Lara

July 3, 2026

5  out of  5
rating by Dulce Lara
"It's been an excellent experience, 100% recommended. They're always helpful and respond as quickly as possible."
We responded:
"Thank you, Dulce. Glad our team was helpful and able to do it in a timely manner. Please be sure to refer friends and family! "
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Sam

May 29, 2026

5  out of  5
rating by Sam
"I purchased a new vehicle, and Ricardo made the transition super easy and found me a better rate! Highly recommend."
We responded:
"Hi Sam, we're happy to help! Thank you!"
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Doble

May 29, 2026

5  out of  5
rating by Doble
"Service was great!! Zayra and Rita took care of everything I needed and in a timely matter! Ricardo was good too!"
We responded:
"Thank you Doble for leaving us a review! We're glad we were able to help you with your insurance needs "
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Philosophie

May 29, 2026

5  out of  5
rating by Philosophie
"I really appreciate State Farm. They are very professional, friendly and helpful.
Thanks Ruben 😊"
We responded:
"Hi Faiza, thank you for leaving us a review and your trust. If you know of anyone who could use our help, referrals are welcome!"
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armi hilario-friedman

May 27, 2026

5  out of  5
rating by armi hilario-friedman
"Ruben is very easy to talk to, very knowledgeable and straight to the point. He explained the details of my coverage, followed up promptly. No time was wasted."
We responded:
"Hi Armi, thank you for this thoughtful review. We're glad Ruben exceeded your expectations!"
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Vanessa Sichler

May 27, 2026

5  out of  5
rating by Vanessa Sichler
"Great experience. Excellent service.
Thank you for all your help Ruben🙏
Good price too."
We responded:
"Hi Vanessa, thank you for trusting us with your insurance needs. We're glad Ruben was able to help!"
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Grace rosales

April 22, 2026

5  out of  5
rating by Grace rosales
"Very satisfied and happy customer…special thanks to Ruben…very helpful, knowledgeable, respond immediately for questions and treat clients with respect..I got better price, better coverage and better service..thank you!!!"
We responded:
"Thank you for your review Ms. Rosales. It is great to hear that Ruben was able to help protect your loved ones in helping you get Life and Auto insurance policies! If you can think of anyone that could benefit in speaking with us, please send them our way and we will do our best to help them as we have helped you!"
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Ricky R

April 3, 2026

5  out of  5
rating by Ricky R
"If customer service had a dream team… this would be it. 🙌

Zayra is the MVP of first impressions. Always friendly, always on point, and somehow catches every little detail like it’s her superpower. You call in stressed, you hang up wondering why you were worried in the first place.

Rita is the definition of “I’ve got you.” She actually listens (rare these days 😅), takes the time to break things down, and follows up like clockwork. No chasing, no guessing… just solid, reliable help.

And Ruben? The guy treats your situation like it’s his own. No fluff, no pressure… just honest recommendations that clearly put your needs first. You can tell he genuinely cares, and that’s hard to come by.

Together, they make dealing with insurance (or anything, really) way less painful…and dare I say… actually enjoyable?

10/10 team. Would highly recommend before they get too famous to answer calls"
We responded:
"Thank you so much for trusting us with your insurance needs and leaving such a thoughtful review. We're glad to be servicing you and exceeding your expectations!"
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maleny medina

April 2, 2026

5  out of  5
rating by maleny medina
"I had a great experience with State Farm, especially with Ricardo Rosales. He took the time to review my policy and helped me find ways to lower my monthly payment. He was patient, professional, and explained everything clearly so I could understand my options.
I really appreciate the excellent customer service and the effort he made to help me save money. Highly recommend working with Ricardo and State Farm!"
We responded:
"Hi Ms. Molina, thank you for trusting us with your insurance needs! We strive to provide the best coverage prices. Thank you!"
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Ayesha Tariq

March 25, 2026

5  out of  5
rating by Ayesha Tariq
"Ruben was quick, gave us great rates and is always helpful when we need. Thank you!"
We responded:
"Thank you for leaving us this review Ayesha! We appreciate your continued support and trust (:"
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Julie Meaglia

March 24, 2026

5  out of  5
rating by Julie Meaglia
"We have been with State Farm Insurance for almost 40 years! Our agent, Ricardo Rosales and his team are always available and knowledgeable with all insurance needs! They always pick up the phone (Rita is great!) to answer any questions or concerns we may have. Good quotes & rates also!"
We responded:
"Hi Mrs. Meaglia, thank you for leaving us this thoughtful review. We truly appreciate your continuous trust. If you know of anyone who would benefit with speaking with us, send them our way (:"
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Rhea Vista

March 20, 2026

5  out of  5
rating by Rhea Vista
"I’ve had the pleasure of working with Ricardo from State Farm for the past three years, and I can honestly say he’s been outstanding. He has consistently helped my family and me find the best car insurance rates without compromising on coverage, which has made a real difference for us.

What really sets Ricardo apart is his reliability and customer service. He’s always responsive, patient, and takes the time to explain options clearly so we can make informed decisions. Beyond insurance, he’s even offered helpful recommendations when we’ve had car-related issues, which shows how much he genuinely cares about his clients.

Ricardo is kind, professional, and always willing to go the extra mile. It’s rare to find someone so dedicated and easy to work with. I highly recommend him to anyone looking for a trustworthy and knowledgeable insurance agent."
We responded:
"Hi Ms. Vista, thank you for your thoughtful review. We are extremely grateful for your continuous trust! We are here to help life go right and we're glad we are providing you with that service (:"
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Zachary Crespo

March 10, 2026

5  out of  5
rating by Zachary Crespo
"Very much appreciate the services provided by Ricardo. He’s been our family agent, and I’m very appreciative on his level of follow up and that it’s in a timely manner. informative, professional and patient when communicating . Definitely recommend this location’s service. Spanish speaking agents are available and always a plus for me when trying to ensure my mother gets the communication accordingly."
We responded:
"Thank you for your loyalty and continuous trust! We provide services in Spanish and English and we are glad we are able to accommodate your preferences!"
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elmer hernandez

March 6, 2026

5  out of  5
rating by elmer hernandez
"Really good experience with Ricardo and Ruben! Their team was knowledgeable and took the time to explain my options without making me feel rushed. The whole process was smooth and straightforward. Definitely recommend this team to anyone looking for a professional yet chill experience."
We responded:
"Thank you so much for trusting us with your insurance needs. We're glad to be servicing you and exceeding your expectations! "
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Juan Pacheco

February 25, 2026

5  out of  5
rating by Juan Pacheco
"I’m strongly recommended State Farm company Ruben helps me and my mom to get our car insurance he’s so nice and helpful . Also he got pretty good life insurance policy as well once again thank you so much ."
We responded:
"Thank you for your review, Mr. Pacheco. It is great to hear that Ruben was able to help protect your loved ones in helping you get a life insurance policy and find you the right plan for your auto insurance! If you can think of anyone that could benefit in speaking with us, please send them our way and we will do our best to help them as we have helped you! "
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Niall Dalton

February 18, 2026

5  out of  5
rating by Niall Dalton
"Thank you to Rita who notified me of a premium reduction for my new Acura based on mileage driven. It was a pleasant and welcomed surprise and a first I believe. The office is operated very professionally with quick response times to any questions asked."
We responded:
"Hi Mr. Dalton, thank you for trusting us with your insurance needs! We strive to provide efficient communication and we're glad you're feeling satisfied with our services especially with your Auto Renewals. If you know of anyone, please refer them to us!"