Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ruth B

Ruth B

October 3, 2024

5  out of  5
rating by Ruth B
"Thank you so much for the effort and speed of your work! You solved my problems and answered my questions. The level of knowledge you have is incredible! I am very impressed and I’m sure anyone needing insurance should ask for Chelly!"
Profile photo of Cristina Aviles

Cristina Aviles

August 29, 2024

5  out of  5
rating by Cristina Aviles
"They were able to help me, guide me, and answer all my questions about my coverage."
We responded:
"Thank you, Cristina. I am glad we were able to help! If you can think of anyone that would benefit in speaking to us, please send them our way! "
Profile photo of Frank Soto

Frank Soto

August 25, 2024

4  out of  5
rating by Frank Soto
"Ricardo and Team picked up the Duarte SF Location fantastically. I've been a State Farm customer for 39 years and through this office location I've insured 11 vehicles over the years. Ricardo and Team did not skip a bit in maintaining the excellent quality of service and attention to my (the customers) insurance needs and keeping a pulse on product suggestions and timely answers to question. Very much recommend Ricardo and Team if you need an (Agent) Advocate for your Insurance needs and Claims in the Duarte, Pasadena, Covina, West Covina, Baldwin Park, etc. area. Expect handling with efficiency and professionalism. I'm certain you're experience with the Team will get you to when your friends ask... Do you know a good agent? And without hesitation you reply " I know a guy " :) ; You know, we all do this. Best Regards, Frank S."
We responded:
"Thank you for your review Frank. We are glad to be able to be there to ensure life goes right! Our team makes it a point to go above and beyond for our customers. Do not hesitate to recommend us to your friends and family!"
Profile photo of Alex Tavizon

Alex Tavizon

August 22, 2024

5  out of  5
rating by Alex Tavizon
"Amazing experience with Ricky from State Farm. He saved me time and money while providing better coverage! Super friendly team and willing to go the extra mile. Thank you Ricky!"
We responded:
"Happy to hear we were able to help Alex. Keep us in mind should you have any friends and family looking for insurance. Thank you!"
Profile photo of Dina Zaklama

Dina Zaklama

August 21, 2024

5  out of  5
rating by Dina Zaklama
"Had a great experience dealing with Ricardo! He was able to explain to me all things insurance, looked for ways to save me money and even made recommendations on my existing policy! He is honest, kind and cares about his clients. Highly recommend!"
We responded:
"Thank you for your feedback. Its my goal to ensure you have the right coverage at the best price. If you know anyone that could benefit in speaking with me, please send them my way!"
Profile photo of Emmanuel Zepeda

Emmanuel Zepeda

August 20, 2024

5  out of  5
rating by Emmanuel Zepeda
"Excellent customer service! Prompt with callbacks, intent on solving your issues and showing concern for lowering prices. I’ve had a great experience with communicative staff who showed they cared about making my payment lower. Great experience overall!"
We responded:
"We are glad to have been able to help. Thank you for trusting us with your insurance needs. If you know of anyone that would benefit in speaking to us, feel free to send them our way!"
Profile photo of Diana nesheiwat

Diana nesheiwat

August 10, 2024

5  out of  5
rating by Diana nesheiwat
"Recently switched over to Ricardo and it was such a great experience. He is very responsive, quick to assist, explains all the details, and follows through on promises. He was able to review my policy’s to ensure it was the best fit. My mom got in an accident and he was a quick call away to help me take care of everything that day. Great agent and highly recommended."
We responded:
"We are here to help ensure life goes right. If we can do the same for your friends and family, please do not hesitate to recommend us. Thank you! "
Profile photo of Mercedes Delgado

Mercedes Delgado

August 7, 2024

5  out of  5
rating by Mercedes Delgado
"Ricardo es una persona muy amable está muy preparado con la información de mis preguntas y buena disponibilidad"
We responded:
"Nos da gusto de poder ayudarle con sus necesidades de aseguranza. Por favor referirnos a sus amigos y familia para poder ayudarles a ellos. Gracias!"
Profile photo of ana aviles

ana aviles

August 3, 2024

5  out of  5
rating by ana aviles
"I was looking for insurance and was referred to Ricky and Ruben. I’m glad for all they have done there knowledgeable and patient and questions or concerns I’ve had they answer. They offer more then car insurance they go above and beyond to make sure they get the best deal for you and your family."
We responded:
"Thank you for your feedback. Our team is here to make sure you and your family and well protected. Please do not hesitate to refer us to any friends and family that would benefit in speaking to us. "
Profile photo of Ruby Ybur

Ruby Ybur

July 25, 2024

5  out of  5
rating by Ruby Ybur
"Being a state farm customer is one of dependable and easy to deal with especially agent Chelly who helps me a lot"
We responded:
"Hello Ruby. Thank you for your kind words. Chelly makes every effort to ensure you have the best experience while protecting what's most important to you! Don't hesitate to refer us your friends and family!"
Profile photo of r a

r a

July 20, 2024

5  out of  5
rating by r a
"State Farm is synonymous with those incessant TV ads which claim "they're like a good neighbor". Actually for once they couldn't be more right on when you have Ruben & Ricardo Rosales as your agents. There are agents and then there is Ruben & Ricardo who represent the FINEST QUALITY OF SERVICE that SF has to offer. The sooner you choose these 2 FANTASTIC AGENTS who also have a FANTASTIC front office staff is the sooner your Ins. needs will become one less thing to worry about. They're 24/7 and 100% the VERY BEST AGENTS I've ever known."
We responded:
"thank you for the kind words. We make every effort to be there to ensure life goes right. Being attentive to helping meet your insurance needs is our number one priority! "
Profile photo of James Hamori

James Hamori

July 16, 2024

5  out of  5
rating by James Hamori
"Ricardo has been an amazing agent since day one that my policies were transferred over to his agency. I have two vehicles insured, two life insurances and a 20 pay life policy for my son. What I’ve really enjoyed the most from Ricardo is the fact that he takes time out of his day to give you call and ask if you have any questions about your current policies. Ricardo also makes recommendations for anything he feels myself and my family will benefit from. Ricardo and his team truly care for their customers."
We responded:
"Glad to be able to protect you and your family. Life insurance is very important to have as a parent and we are happy to have helped you obtain it. Don't forget to mention us to your friends and family!"
Profile photo of Lawrence Koreen

Lawrence Koreen

June 21, 2024

5  out of  5
rating by Lawrence Koreen
"My daughter was recently in an accident in which the car was a total loss. My State Farm agent took great care of me and my family, they made sure all my questions were answered. They explained the process and I could call them with any additional questions. They are very professional. A special shout out to Ruben from the office who has been helping me."
We responded:
"We are glad to have been able to be there when needed. Thank you for trusting us with your insurance needs! "
Profile photo of C. Koreen

C. Koreen

June 21, 2024

5  out of  5
rating by C. Koreen
"Rueben did a phenomenal job with helping me out with my auto insurance. Explained everything thoroughly and helped me get it straightened out. Super easy."
We responded:
"Thank you for your review! Ensuring we can help meet your insurance needs while keeping it simple is Rubens top priority. If we can do the same for friends and family, send them our way! "
Profile photo of Yanina Diaz

Yanina Diaz

June 19, 2024

5  out of  5
rating by Yanina Diaz
"I reached out to the office earlier this year in desperate need of car insurance & Chelly was the representative that helped me! She was incredibly helpful and answered all my questions thoroughly. I’m so glad I have State Farm & Chelly has been my go to gal ever since then! Highly recommend this office for insurance! 🙏🏽"
We responded:
"Thank you for review. I am glad Chelly was able to help meet your insurance needs. We are here to help ensure life goes right! Please don't hesitate to recommend us to friends and family!"
Profile photo of Frank Sariol

Frank Sariol

May 31, 2024

5  out of  5
rating by Frank Sariol
"My experience with this agency has been incredible. Shelley has helped me all throughout the process of getting my cars insured after Allstate pulled out of California and left me without coverage. Shelley not only got me the best policy, but has followed up constantly to make sure that I received all the paperwork and information relative to my policy. I highly recommend them for your insurance business. ASK for Shelley."
We responded:
"Thank you for the kind feedback. Chelly goes above and beyond to ensure clients have the right insurance coverage at the best price! Please do not hesitate to refer any friends and family that could also benefit in speaking to her "
Profile photo of TwilLa Thomas

TwilLa Thomas

May 31, 2024

5  out of  5
rating by TwilLa Thomas
"State Farm I love my insurance company and Ruben is outstanding he always help me all insurance needs thanks"
We responded:
"We are glad to be of service. We know how important it is to ensure we are there to help ensure life goes right and happy to hear Ruben is able to do so. We are glad to help any friends and family you may have who would benefit from our service"
Profile photo of jose manuel hapa

jose manuel hapa

May 24, 2024

5  out of  5
rating by jose manuel hapa
"Great service specially Chelly Blisset…"
We responded:
"Thank you Mr. Hapa! Happy to hear that we are able to help with all of your insurance needs!"
Profile photo of Captain Gaming_YT

Captain Gaming_YT

May 24, 2024

5  out of  5
rating by Captain Gaming_YT
"What a great experience to be working with a new great team especially with Chelly. Transitioning to a new company has always been difficult but she made it a lot easier. She is very accommodating, friendly and very helpful. Totally can recommend to my friends!! Keep up the great work!! - Edwin Quiambao"
We responded:
"Thank you Edwin! Happy to hear Chelly was able to help you with all of your insurance needs. We always want to make sure you have the right coverage at the best price! "
Profile photo of Natalie Kim

Natalie Kim

May 23, 2024

5  out of  5
rating by Natalie Kim
"Very caring, very helpful and patient! it's only been a smooth process since the first call with Ruben! I actually feel like I'm in really good hands."
We responded:
"Our goal is to always make sure we are there to ensure life goes right. Ruben is very dedicated in helping do right by our customers with their insurance needs! please do not hesitate to recommend Ruben to friends and family! "
Profile photo of Vanessa Hernandez

Vanessa Hernandez

May 21, 2024

5  out of  5
rating by Vanessa Hernandez
"I’m so grateful for my insurance agent Chelly. By far the best customer service experience I have had with car and life insurance. Very professional and reliable responsive customer service. 10 out of 10 recommended."
We responded:
"Vanessa, we are happy to hear you have taken the steps to not just protect your vehicles but your family as well with life insurance! Happy to hear Chelly was able to help you! If any friends or family come to mind that we can help do the same, let us know :)"
Profile photo of Jon Ruelas

Jon Ruelas

May 20, 2024

5  out of  5
rating by Jon Ruelas
"Chelly is a excellent agent who is on top of her work I brought her 2 cars and she was able to get it done within minutes great service highly recommend!!!!"
We responded:
"Glad to hear Chelly was able to meet your insurance needs! Making sure you have the right coverage at the best cost is her priority! "
Profile photo of brian hipolito

brian hipolito

May 14, 2024

5  out of  5
rating by brian hipolito
"Great service, especially the one name Chelly. I will surely recommend this great company to my friends and family.🙏🙏🙏"
We responded:
"Thank you for your feedback! Chelly loves doing the best she can to help our customers. Send your friends and family and we will do our best to help them as well! :)"
Profile photo of robbie sigua

robbie sigua

May 14, 2024

5  out of  5
rating by robbie sigua
"Chelly is the best! She helped me get the best deal, very attentive and helpful! 5 star for Chelly ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the kind words, Robbie. Chelly makes sure to ensure we provide the right coverage at the best cost for all of our customers! "
Profile photo of Steven Quevedo

Steven Quevedo

April 8, 2024

5  out of  5
rating by Steven Quevedo
"Seamless process. Great customer service!"
We responded:
"I am glad to hear our process made it simple for you to be insured with us. We are here to help ensure life goes right! Thank you for your feedback"