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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos Miranda

June 24, 2025

5  out of  5
rating by Carlos Miranda
"No doubt state farm duarte ca, the best customer service and they all ways look for the best deal believe it or not they look up for you first even do is their job the will hook you up for sure I highly recommend state farm duarte 110% keep up the good job ladies and gentlemen thanks again"
We responded:
"Thank you, Carlos. Knowing that we are helping protect you and your family gives us great joy. We appreciate referrals! "
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Alex Rangel

June 24, 2025

5  out of  5
rating by Alex Rangel
"Fast and very professional service."
We responded:
"Thank you, Alex. Glad you had a great experience. We welcome referrals! "
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Celeste Gastelum

June 13, 2025

5  out of  5
rating by Celeste Gastelum
"Ruben was very helpful and effecient in communicating and getting things done. My experience overall has been great. I will definitley be reccomending to family and friends."
We responded:
"Thank you for your review Celest. We are happy to hear that Ruben was able to help with your insurance needs. We definitely appreciate referrals and will do our best to help friends and family"
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Scott White

June 9, 2025

5  out of  5
rating by Scott White
"Polite, warm and helpful with a unusual but specific and necessary adjustment to our home policy. Got required procedures clear with SF, explained how we could do it and executed the change."
We responded:
"Hello Mr. White. Thank you for your review. I am glad we were able to help during your time of need. Should you know of anyone that would benefit in speaking to our team, please do not hesitate to send them our way!"
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Geo

June 2, 2025

5  out of  5
rating by Geo
"Rita is an awesome representative !"
We responded:
"Hello Geo. Happy to hear Rita was able to go above and beyond! Making sure we do what we can to help protect what matters most to you is our goal. Let us know if there are friends and family we can do the same for! "
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Gabriel Pimentel

June 1, 2025

5  out of  5
rating by Gabriel Pimentel
"Ricardo at State Farm went out of his way to compare different options with us even when State Farm was the more expensive option. The ultimate professional. Will keep doing business with him."
We responded:
"Thank You Gabriel. Protecting what matters most to you is our top priority. We are here to do the same for friends and family. We appreciate referrals! "
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Guicely Rosales

May 30, 2025

5  out of  5
rating by Guicely Rosales
"I originally went to Ricardo Rosales for my car insurance, and I was so impressed with his professionalism and kindness that I decided to also get life insurance through him. Ricardo is incredibly helpful, patient, and knowledgeable he takes the time to explain everything clearly and makes sure you feel confident in your choices. He’s truly my go-to person for anything insurance-related. I trust him completely and highly recommend him to anyone looking for a reliable and caring insurance agent!"
We responded:
"It's because of moments like these that we continue to do our best to help protect you and your loved ones. Thank you for your review. Should you have friends or family that could benefit in speaking to our team, please send them our way! "
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Joshua Sanchez

May 30, 2025

5  out of  5
rating by Joshua Sanchez
"Being a young driver, I was worried about not knowing what coverage to have and what options I had to customize my insurance, working with Ricky, he kept it simple, made sure I’m well covered and couldn’t be more thankful for Ricky’s help"
We responded:
"Thank you, Josh for your review. Making sure our young generation has the right coverage at the best price is our top priority. We know we can do the same for friends and family, therefore, we appreciate any referrals you send our way. "
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Noemi Roman

May 30, 2025

5  out of  5
rating by Noemi Roman
"Having dealt with a few insurance agencies, Ricardo from StateFarm is the best. More affordable, top-notch customer service, always looking out for my best interests. Never had a bad experience. Highly recommend him to anyone seeking a trustworthy insurance agency."
We responded:
"Noemi. Thank you for your review! We are happy to know that we able to protect what matters most and save you money at the same time. We appreciate referrals and are here to help your friends and loved ones. "
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Angie Hamori

May 30, 2025

5  out of  5
rating by Angie Hamori
"Ricardo made the insurance process a walk in the park. He is friendly, knowledgeable, and always ready to tackle my questions. I highly recommend him for anyone that is looking for insurance."
We responded:
"Angie, protecting what matters most to you and keeping it simple is important. It's great to hear we were able to do both with you. We appreciate your referrals. Keep sending friends our way and we will do our best to help! "
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Edward Aguilar

May 23, 2025

5  out of  5
rating by Edward Aguilar
"State Farm was very fast, detailed and very helpful, I would highly recommend them!!"
We responded:
"Hello Edward. Happy to hear my team was able to meet your insurance needs and provide great service at the same time. If there is anyone you know that would benefit in speaking to our team, please send them our way! thank you "
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S Isag

April 30, 2025

5  out of  5
rating by S Isag
"I’ve had an outstanding experience working with Ricardo. From the very beginning, he was very knowledgeable, responsive, and genuinely interested in finding the best coverage options for my needs. He took the time to explain everything clearly, answered all my questions with patience, and made what can be a confusing process feel simple and stress-free. I truly appreciate his professionalism and dedication. I feel confident knowing I’m in good hands and highly recommend Ricardo to anyone looking for reliable and trustworthy insurance support."
We responded:
"Thank you for your review. Glad we were able to deliver on helping you with your insurance needs. Mention us to friends and family and we will do our best to help them! "
Profile photo of JESUS CAZARES

JESUS CAZARES

April 30, 2025

5  out of  5
rating by JESUS CAZARES
"Ricardo was very professional and honest. He was able to help me navigate the confusion of insurance. Highly recommend if you’re looking to switch."
We responded:
"Glad we were able to help Jesus. In these times, having an agent you can count on when needed is important. "
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Sierra Phillips

April 12, 2025

5  out of  5
rating by Sierra Phillips
"Ruben from State Farm helped me get my car insurance set up and helped make the process very easy and quick, making sure to explain the process throughly to me while doing so. I’m thankful to have his help with getting a great deal for my auto insurance. I highly recommend this location for your future and current insurance needs!"
We responded:
"Thank you, Sierra. Helping protect you and your loved ones while keeping it simple and easy is our top goal. Please do not hesitate to reach mention us to friends and family to help do the same for them! "
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Robert Hewitt

April 2, 2025

5  out of  5
rating by Robert Hewitt
"Rita and the entire team are amazing! She and the staff worked so hard and pulled off a wonderful reduction in our premium. We intend to remain loyal customers forever."
We responded:
"Hello Robert. Thank you for your kind words. We are glad we were able to help save you some money. It's our goal to make sure you have the right coverage at the best price. Thank you for trusting us with your insurance needs. "
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Oliver Gonzalez

March 30, 2025

5  out of  5
rating by Oliver Gonzalez
"I’ve had a long standing relationship with State Farm but recently had some questions. The patience and attention to detail provided by the entire staff was great. I had a few follow up questions and got my calls returned quickly with clear responses. I know insurance is supposed to make you feel secure but these guys take that sense of security to a whole other level. Highly recommend this location!"
We responded:
"Thank you, Oliver. Being there for you when needed is our top priority. Happy to hear my team was able to answer your questions in a timely manner. Please don't forget to mention us to your friends and family! "
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Rita Gonzalez

March 30, 2025

5  out of  5
rating by Rita Gonzalez
"Cannot say enough good praises about Ricardo and his agency. He is professional, patient and straight to the point. I recently transferred all our policies. We had never met our last agent in the years that we had the policies. Ricardo contacted me within a few days of the transfer to setup a review of our policies . He was able to identify coverage gaps and as well as save us money."
We responded:
"Glad we were able to help protect your family and what matters most to you! "
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Christopher Reynoso

March 25, 2025

5  out of  5
rating by Christopher Reynoso
"I was referred to Ricardo by my sister and brother in law for car insurance. I was given his cell phone # and called him on a Saturday. He was not at work and still answered the phone and helped answer some questions I had. He was very friendly and was not pushy at all. Throughout the weekend he was answering my questions and making suggestions. On Monday he sent me some quotes and options as he said he would. I honestly can't remember the last time I spoke to someone in a sales field that was so accommodating and helpful. I never felt like I was bothering him and I never felt pressured. I got a policy through him and I am glad I did. I would refer Ricardo to anyone in need of obtaining an insurance policy. By the end I felt like I've known him for years. Normally for me, getting things like insurance isn't a situation I look forward to. But if I need another policy or any updates or changes I know Ricardo will be the guy I'm calling. I will tell everyone I hear talking about insurance to call this guy. Thank you Ricardo for your kindness, willingness and professionalism."
We responded:
"Thank you for your review, Chris. We're glad we could help you and your family with your auto insurance needs while making the process easy. Feel free to share your experience with friends and family "
Profile photo of Elizabeth Villa

Elizabeth Villa

March 14, 2025

5  out of  5
rating by Elizabeth Villa
"My family recommended Ricardo Rosales, and let me tell you!!! I recommend him too!! He was great!! He answered all my questions, my calls. I highly, highly recommend him!!! Not only was the service great and the switch was easy but I'm saving a lot of money now!!! Thank you so much Ricardo!!!"
We responded:
"Thank you, Liz. Making sure you and your family are protected is our top priority. Don't forget to mention us to friends and family. "
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JJ S

March 7, 2025

5  out of  5
rating by JJ S
"Ricardo and Rita have provided myself and my family with excellent service for many years. They are quick to follow up with any needs or questions that we’ve had. We plan on continuing with them for many years to come!"
We responded:
"We are glad to have been of service to you. We want to make sure we are a team you can count on when needed. "
Profile photo of Anthony Bonilla

Anthony Bonilla

February 28, 2025

5  out of  5
rating by Anthony Bonilla
"Never really had the thought of life insurance at 21, however I met with my agent Ricardo, and he helped me realize it’s more than just myself, but for my family as well. Thank you to Ricardo and the team for taking the time to help me safeguard what matters most to me!"
We responded:
"Thank you, Anthony. It is our mission to help protect what matters most to you and I glad we did that for you! Don't forget to mention us to your friends and family!"
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Zoila Bravo

February 26, 2025

5  out of  5
rating by Zoila Bravo
"Muchas gracias por su valiosa ayuda en mi aseguranza de carro,Rubén es una persona muy amable y respetuoso! Se los recomiendo 100%"
We responded:
"Gracias Zoila. Me da gusto saber que le pudo ayudar Ruben. Por favor de mencionar nuestra agencia a su familia para ver si podemos ayudarles a ellos tambien. Gracias! "
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susie garcia

February 13, 2025

5  out of  5
rating by susie garcia
"He was a great help in getting the best policy and very nice and helpful"
We responded:
"Thank you Susie. Glad we were able to help get you the right coverage and help you save money! please don't forget to mention us to friends and family who would benefit in speaking to us! "
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Gianna Thomas

February 4, 2025

5  out of  5
rating by Gianna Thomas
"Ruben is the all star! He is super quick and helpful when it comes to anything you need. 10/10 service"
We responded:
"Thank you, Gianna, for your kind words. I know Ruben Strives to deliver great service and be attentive to helping his customers protect what matters most to them. Please do not hesitate to refer us to any friends and family that would benefit in speaking to Ruben. "
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Laura Rosales

January 28, 2025

5  out of  5
rating by Laura Rosales
"Being able to speak with an agent when I have questions or concerns is very important to me. To call and having an actual live person answer, is what I like most of working with this office. Ricardo is attentive to his customers, follows up and keeps his promises. I have the coverage I need at the right price, with unmatched world class service."
We responded:
"We are happy to be able to be there for you when it matters most to you. Thank you for trusting us with all of your insurance needs! "